In the same folder, locate the Medal folder, right click and select Delete.Locate the Ferox_Games_B.V folder, right click and select Delete.Next, go back to the Search Bar and type %localappdata%.Locate the Medal folder, right click and select Delete.Go to the Search Bar and type %appdata%.Go to the bottom right of your Taskbar, click on the ^ button, find the Medal Gold Icon, right click it and select Quit Medal. Find an area on your desktop, right-click again and select Paste. Locate the clips.json file, right-click and select Copy.Next, locate the s tore folder and double click to open. Locate the Medal folder in %appdata% and double click to open.To back up your clips, go to the Search Bar and type %appdata%.If you have clips that have not currently been uploaded to Medal, you can either upload them now and skip this step, or we can back them up to be uploaded at a later date. This can fix a lot of issues if Repairing doesn't. Modified on: Wed, 18 Aug, 2021 at 8:23 PMĪ full purge means deleting everything on your computer that has anything to do with Medal, allowing Medal to have a clean install. Solution home How to: Windows How to purge Medal for a clean Installation